We would like to share this update on the measures we are taking to ensure that our pub is a safe and enjoyable experience for you, your guests and our team. We would be grateful if you would forward it to any guests joining you as it is important that everyone is aware of these updates to our operational practices.
- Entrance to the pub is now through the main front door on the high street. If you require disabled access, please let us know as we have an alternative step-free entrance.
- We have created a guest flow throughout the building that ensures one direction of traffic in and out of the building.
- In line with Government guidelines we can only accept a booking for a maximum of two households (including support bubbles) up to a table of ten.
- Bookings have been staggered and we kindly ask that you are punctual for your reservation to minimise any delay in entering the building.
- We will continue to maintain the highest possible level of hygiene with regular and meticulous cleaning throughout all areas of the kitchen and restaurant.
- Hand sanitiser will be available at the entrance as well as throughout the building and we encourage you to make regular use of it.
- Our team has been fully trained in line with current government requirements; we hold daily briefings and have appointed members of staff to oversee the implementation of our new procedures to ensure the safety of our team and guests.
- We have reduced the number of tables in the restaurant and increased the space around diners. We have also changed our service procedures to reduce contact.
- Single-use menus will be provided and current menus are also available for you to view online.
- We are fortunate that The Anchor benefits from good natural ventilation and we will keep windows and doors open as much as possible.
- We would like to ask that all payments are made by card.
Whilst it’s not the type of greeting any of us are accustomed to, please note that on arrival you and your guests will be asked to confirm that you are not experiencing any COVID symptoms. Should you or your guests experience any symptoms after dining with us please notify us as a matter of urgency as we are required to report any illness via the NHS Test and Trace programme.
please call the team on 01483 211 866 or Email on firstname.lastname@example.org
We are always interested in hearing from dedicated and ambitious people looking for opportunities to work in our kitchen or front of house team.
Any successful candidate must have a warm and friendly personality, with a flair for recognising and exceeding guest expectations.
We are passionate about providing our guests with excellent food, service and an outstanding dining experience. If you are interested, please send your C.V. to email@example.com
Apprenticeships are available to qualifying employees.
For more information, call Joy on 01483 211 866.
WE ARE CURRENTLY RECRUITING:
FULL TIME WAITING STAFF
FULLTIME KITCHEN PORTER
The Anchor, Ripley understands that your privacy is important to you and that you
care about how your personal data is used. We respect and value the privacy of all
of our customers and visitors and will only collect and use personal data in ways that
are described here, and in a way that is consistent with our obligations and your
rights under the law.
1. Information about us
The Anchor, High Street, Ripley, Woking, Surrey GU23 6AE –
Telephone Number 01483 211 866
2. What does this policy cover?
3. What is personal data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the ‘GDPR’) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
The personal data that we use is set out in Part 5, below.
4. What are my rights?
Under the GDPR, you have the following rights, which we will always work to uphold:
a. The right to be informed about our collection and use of your personal data.
b. The right to access the personal data we hold about you.
c. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
d. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have.
e. The right to restrict the processing of your personal data.
f. The right to object to us using your personal data for a particular purpose or purposes.
g. The right to data portability. This means that you can ask us for a copy of your personal data held by us to re-use with another service or business.
h. Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 12. Further information about your rights can also be obtained from the Information Commissioner’s Office.
5. What personal data do you collect?
We may collect some or all of the following personal data (this may vary according to your relationship with us):
Analytical data for Google Analytics (anonymous)
CCTV (applicable to visitors to our restaurant)
6. How do you use my personal data?
Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interest to use it. Your personal data may be used for one of the following purposes:
Supplying our food & beverages to you. Your personal details are required in order for us to enter into a contract with you ie. To take payment for food & drinks supplied.
Communicating with you. This may include responding to emails or calls from you.
Supplying you with information by email that you have opted-in to (our e-newsletter).
We use a third party provider, Fishbowl to deliver our e-newsletters. We gather statistics around email opening and interaction with the e-newsletter to help us monitor and improve it. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing firstname.lastname@example.org.
8. How long will you keep my personal data?
We will not keep your personal data for any longer than is necessary in light of the reasons for which it was first collected.
9. How and where do you store or transfer my personal data?
We will only store your personal data in the UK. This means that it will be fully protected under the GDPR.
10. Do you share my personal data?
We do not sell, rent or trade personal data with other companies or businesses. We may sometimes contract with third parties to supply products or services to you on our behalf. These may include payment processing and marketing. In some cases, those third parties may require access to some or all of your personal data that we hold.
If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law.
We may disclose personal data if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws, in response to a facially valid court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other government agencies.
We also reserve the right to disclose personal data if appropriate or necessary to take precautions against liability, protect ourselves or others from fraudulent, abusive, or unlawful uses or activity, to investigate and defend ourselves against any third-party claims or allegations, to protect the security and integrity of our service or to protect our property, legal rights, enforce our contracts or to protect the safety of others.
11. How can I access my personal data?
If you want to know what personal data we have about you, you can ask for details of that personal data and for a copy of it (where any such personal data is held). This is known as a ‘Subject access request’.
All subject access requests should be made in writing and sent to the email or postal address show in Part 12.
12. How do I contact you?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
Email : email@example.com
Telephone number: 01483 211866
Postal address: The Anchor, High Street, Ripley, Woking, Surrey GU23 6AE